These
are the overriding principles of our company that we strive to implement every
day we come to work. Please read on to learn more about how we make these principles
a reality for our business and, more importantly, our customers.
authenticity
When
you're in the sports collectibles business, authenticity is
everything. We cannot continue to be in business and have valued
clients that purchase from us frequently, if customers do not
have utmost confidence that the signature they are purchasing
is authentic.
Willie
Mays Visits Sports Gallery [click
on image to see more Willie photographs]
Please
take the time to read about our authenticity
safeguards that are among the best in our industry. And please know
that your unwavering confidence in the authenticity of our collectibles is our
number one priority at Sports Gallery.
And
if authenticity is as important to you as it is to us and you are considering
purchasing a collectible from another dealer, please do our
Authenticity Test before making that
purchase. Put simply, you deserve to feel confident in the authenticity of the
memorabilia you are purchasing.
quality
At
Sports Gallery, we pride ourselves on the quality of our collection. Not only
do we work hard to make sure the athletes' signatures are authentic and without
flaws, but we strive to present the collectibles in high-quality frames and shadowboxes
that our customers will be proud to display in their home or office. What makes
our collectibles special and better than the rest? Two things really: Authenticity
(see above) and
Presentation (read on):
Our
Framings
that are typically high quality black wood or mahogany and, in almost all cases,
special UV-protective conversation glass.
Quality
matting, both suede and paper.
Precise ironing and expert pinning in our jersey
framings performed by our full-time framer, mentored by a sports framing
expert with over 25 years of experience.
Unique,
high-quality, and customizable display
case solutions that are the finest on the market today.
We
do not cut corners in materials, instead opting to customize our collectibles
with the best protection and presentation on the market today. Put simply, you
will not find collectible framings and displays as nice as ours. The collectible
you are purchasing is special...shouldn't its display be the same? That is our
overriding philosophy at Sports Gallery and what distinguishes us from our competitors.
sports
gallery exclusives
Many
of our collectibles can only be found at Sports Gallery.
Thanks in part to our exclusive in-store
signings (including Willie
Mays, Ronnie
Lott, Vernon
Davis, Joe
Thornton and Pablo
Sandoval) and in-house framing, we're able
to offer unique items, presentations and framings that
you simply will not find anywhere else. Combinations of
collectibles and memorabilia that make a unique and stunning
display for any home or office.
And
regardless of the Sports Gallery piece, our quality
and customer service
is always unique, especially compared to other collectibles and collectible companies
you may find on the web. Using quality matting and molding, thick framing wood,
UV-protective glass, and 25 years of framing expertise, you can feel confident
you are buying the best when you buy from Sports Gallery.
customer
satisfaction
Building
mutually beneficial and lasting relationships with our customers is critical to
our success. Many people that purchase our collectibles are collectors that add
to their home or office memorabilia collections frequently. For obvious reasons,
we want these clients to feel comfortable coming to us when they are seeking a
new piece.
To
become a collector's source for collectibles, we
need them to feel good not only about the items
they are purchasing, but also about their dealings
and relationship with Sports Gallery. Bottom line,
we need to constantly make sure our customers are
satisfied with their entire Sports
Gallery Experience and that's
exactly what we strive for with each and every purchase.
Whether
you are a one-time purchaser or a serious collector, we'll answer any questions
you may have, work with you honestly and diligently on finding the right collectible
to meet your needs, arrange packaging and shipping if needed, and follow-up with
you on your purchase as necessary. We can even stay in touch post-purchase if
you'd like so that we can make you aware of new collectibles that may be of interest
to you.
And
for online transactions, we've implemented state of the art procedures, processes,
and technologies to make your purchase safe
and easy. Please feel free to read more about shopping
online at sportsgalleryweb.com.
Our
goal is simple - to make sure your Sports Gallery Experience
is a great one from start to finish. And if you're not feeling that way after
your purchase, we'll do whatever it takes to change your impression of us.
